Return Policy

At Jazzy Planners and Gifts, we take pride in the quality and craftsmanship of our products. Your satisfaction is our priority, and we aim to make your shopping experience enjoyable and stress-free.

Eligibility for Refunds

1. Customized Products: Due to the personalized nature of custom bling products, we do not accept returns or issue refunds unless the item arrives damaged or defective.

2. Non-Customized Products: Refunds may be requested for non-customized items if the item is unused, in its original condition, and returned within 14 days of delivery.

Damaged or Defective Items

• If your order arrives damaged or defective, please contact us within 5 days of delivery with:

• A description of the issue.

• Photos of the damaged/defective product and packaging.

• We will gladly offer a replacement or refund upon review.

Non-Refundable Situations

• Change of mind on customized products.

• Items not returned in their original condition.

How to Request a Refund

• Email us at Jazzyplannersandgifts@gmail.com with your order number and details of your request.

• Once approved, refunds will be processed within 5-7 business days to your original payment method.

Shipping Costs

• Original shipping costs are non-refundable.

• Customers are responsible for return shipping costs unless the item is damaged or defective.

If you have any questions about this policy or need assistance, feel free to contact us at Jazzyplannersandgifts@gmail.com

Return Policy

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